Our Commitment to Protecting Your Personal Information

Privacy Policy

Introduction

At Business Accelerators Limited ("us," "we," "our"), your privacy is important to us. We comply with the New Zealand Privacy Act 2020 and its principles when handling personal information. This policy explains how we collect, use, disclose, and protect your personal information. By using our services, you agree to this policy.

Collection of Information

We collect personal information to provide our services. This can happen through our website (https://www.business-accelerators.co.nz), email, in person, over the phone, or other means.

Types of Information We Collect

We collect personal information such as:

  • Your name, email address, phone number, postal or residential address, age range, education, occupation, personal goals, billing information, and any other details you provide.

We collect this information:

  • When you register an inquiry, subscribe to our mailing list, request an appointment, attend a webinar or event, or otherwise engage with our services.

  • When you contact us through our website, email, phone, or in person.

  • From third-party service providers when they supply services to us or invoice us.

Consent

By using our services or registering on our website, you consent to our collection, use, and disclosure of your personal information as described in this policy.

Use of Information

We use your personal information to:

  • Provide our services.

  • Operate our website.

  • Send you emails you've subscribed to.

  • Respond to feedback and complaints.

  • Send invoices and communicate with third-party service providers.

  • Develop new services.

  • Enforce our Terms of Use if needed.

For third-party service providers, we use your information to:

  • Email you regarding your services.

  • Correspond about service provision.

  • Pay invoices.

Direct Marketing

Unless you opt-out, we may use your information for our direct marketing purposes. We may contact you by mail, phone, email, or SMS to inform you about our services. You can opt out of direct marketing at any time.

Disclosure of Information

We may disclose your personal information to:

  • Third parties associated with your purchase of our services.

  • Third-party service providers we engage to help us deliver our services.

  • Additional third parties with your consent or as permitted by law.

We only work with data processors who provide sufficient guarantees to protect your information and comply with this Privacy Policy.

Data Security and Quality

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, and modification. We also aim to keep your information accurate, complete, and up-to-date. If you believe the information, we have is incorrect, please let us know.

Your Right to Erasure

You have the right to request the deletion of your personal information in certain circumstances. If you wish to have your information erased or returned to you, please contact us at brett@business-accelerators.co.nz. We will automatically delete your information if we haven't had contact with you for two years.

Cookies

We use cookies to store data on your computer or device. Cookies help us operate efficiently and track website usage patterns. You can modify your browser settings to prevent cookie use, but this may affect our website's functionality.

Access, Correction, and Complaints

You can request access to and a copy of your personal information. If you have concerns or complaints about how we handle your information, please contact us at brett@business-accelerators.co.nz. We will promptly correct any inaccuracies based on the information you provide.

Transfer in Certain Circumstances

In the event of a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation, we may transfer personal information to relevant third parties, subject to this policy.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be effective immediately upon posting on our website. By continuing to use our services after changes are posted, you agree to the updated policy. If you disagree, please stop using our services and inform us immediately.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at brett@business-accelerators.co.nz.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described.